Introduction
At XAVIA (an ELVORA company), confidentiality is the ultimate luxury. We respect your privacy and are committed to protecting your personal data with the highest degree of digital security and legal compliance.
Information We Collect
To provide a bespoke luxury experience, we collect specific data points including your name, billing address, shipping address, email address, phone number, and sizing preferences. We also collect behavioral data regarding your interactions with our digital platforms.
Personal Information Usage
Your information is used strictly to fulfill orders, communicate about your purchases, and provide tailored styling recommendations. We analyze purchase histories to curate exclusive collections and private event invitations suited to your tastes.
Payment Information
XAVIA employs state-of-the-art encryption for all transactions. We do not store your full credit card numbers or banking details on our servers. All financial data is tokenized and processed through PCI-DSS compliant gateways.
Cookies & Digital Tracking
Our platforms use cookies to remember your preferences, maintain your cart across sessions, and analyze traffic. You may decline non-essential cookies via your browser settings.
Third-Party Services
XAVIA does not sell, trade, or rent your data to data brokers. We only share necessary information with vetted third-party partners (courier services, payment processors) strictly to fulfill your order.
Data Security Protocols
We deploy SSL encryption, routine security testing, and restricted internal access. Your data is stored on secure servers protected by firewall technology.
Customer Data Rights
You have the right to access your data, request corrections, demand deletion (right to be forgotten), and withdraw marketing consent at any time.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes above, including legal and accounting requirements mandated by the Government of India.
Children's Privacy
XAVIA products are intended for an adult clientele. We do not knowingly collect data from individuals under 18.
Contact
For privacy concerns, contact our Data Protection Officer at privacy@xavia.com.